Introduction

At iBikeRide, your privacy is paramount. We are committed to providing an environment that respects and safeguards your personal information, adhering to the principles laid out in Australian privacy guidelines.

Information We Collect and Purpose

Personalised Login Data: We collect specific data such as the user’s phone number and Apple ID to provide a unique, personalised experience tailored to individual needs. Health Metrics Data: We collect height and weight data on the user profile setup screen for the purpose of calcluating calorie on ride. This step is entirely optional. Trip Logs and User Profiles: Our application records and securely saves trip logs (ride history, time, distance, average speed) and user profiles (containing email, contact number, height & weight for calories calculation (if entered)) Trusted Contact Information: We collect the trusted contact number you add manually for the purpose of facilitating live location sharing, ensuring user safety, and maintaining data confidentiality. All this data collected is stored in encrypted databases maintained by trusted cloud hosting services to ensure continuity, security, and functionality.

Consent
Your consent is paramount. We collect, use, or disclose your personal information only with your permission, which must be freely given, specific, informed, and unambiguous. Whenever we collect personal data, we'll inform you of why we're asking for it and how it will be used – you can then choose to provide or withhold your consent.

Data Quality
We strive to keep your information accurate, complete, and up to date. If you believe any of your data with us is incorrect, please let us know, and we will correct it.

Data Security
Your data's security is our priority. We've taken reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Our technical and organisational security measures are regularly reviewed.

Your Rights
You have the right to: Access: Request a copy of the personal data we hold about you. Correction: Request that we correct or update any personal data we hold about you. Deletion: Ask us to delete the personal data we hold about you. Object: Object to us processing your personal data for particular purposes.

Sharing & Disclosure:

Your height, weight and calorie information remains confidential, solely enriching your app experience Secured Data Sharing with Providers: For a seamless iBikeRide experience, we occasionally share specific data with trusted providers. This entails securely transmitting numbers to our SMS partners for OTP-driven location sharing and storing app data – such as trip logs and non-sensitive user details – within encrypted, fortified databases via premier cloud services.
Commitment to Data Safety:Our service providers are carefully selected based on their commitment to user privacy and data protection. They are bound by strict confidentiality agreements and adhere to international data protection standards. Data shared with these providers is limited to what's necessary for the intended purpose, and they're prohibited from using the data for any other reason. Legal Obligations:While we uphold your privacy, there may be instances where we're bound by law to disclose personal data, such as due to legal processes or government directives. Before any such disclosure, we ensure the request's validity and share only the essential data. Whenever possible, and unless prohibited, we will notify affected users about these legal requests, allowing them the opportunity to seek relevant legal protections.

Cookies & Tracking

Our website does not use cookies. Users can confidently navigate our site, knowing that we don't retain session data.

Updates to this Policy

This policy may be updated periodically. We recommend checking this page regularly to stay informed.
Contact-Us

For any queries related to this privacy policy or your personal data, please contact us at ibike.life01@gmail.com